These terms explain how tutoring with Limitless Education works. By booking a lesson you agree to them, together with our Cancellation and Rescheduling Policy and Payments and Refunds Policy. Nothing in this policy limits any rights you have under the Australian Consumer Law.
Our services
We provide one-on-one online tutoring for secondary school subjects and UCAT preparation. Lessons are delivered live over Zoom (see our Online Lesson Policy). We may also share learning resources to support your lessons.
Booking
- Lessons are booked through our website. You choose the subject and lesson times, and review the total before confirming.
- A parent or guardian can book for a student. The person who books agrees to these terms.
- We need accurate contact details so we can send confirmations, invoices and Zoom links.
- A booking is held while it awaits payment. It's confirmed once we've verified payment.
Lessons and prices
- Standard lessons are 60 minutes.
- Prices are shown in Australian dollars (AUD) before you book: currently $50 per hour for school subjects and $60 per hour for UCAT preparation. The price you see when you confirm is the price you pay for that booking.
- Discounts and free-lesson rewards (such as referral and loyalty rewards) are shown on your invoice and are subject to the conditions explained when they're offered.
Payment
You'll receive an invoice for each booking. Payment is by PayID or bank transfer, using your invoice number as the reference. See the Payments and Refunds Policy.
Cancelling and rescheduling
Please give at least 24 hours' notice. The details, including how we handle illness and emergencies, are in the Cancellation and Rescheduling Policy.
What we ask of students and parents
- Students: arrive on time, come prepared and follow the Student Code of Conduct and Academic Integrity Policy.
- Parents and guardians: keep your contact details current and let us know about anything that affects the student's lessons. See the Parent and Guardian Policy.
Learning materials
Materials we provide are for the student's own learning. Please don't share, resell or upload them publicly. See the Learning Materials and Copyright Policy.
What we can and can't promise
We'll provide our tutoring with due care and skill. Results depend on many things outside our control, including a student's effort, their school and their exams, so we do not guarantee any particular grade, ATAR, exam score or other academic outcome.
Privacy
We handle personal information as described in our Privacy Policy.
Changes to these terms
We may update these terms. The version you agreed to when booking applies to that booking, and we keep a record of it. We'll show the current version before any new booking.
Contact us
Questions or concerns? Use our contact page and we'll get back to you.