Clear terms, plainly said.

These policies are being finalised. If anything is unclear, please contact us.

• Terms & Conditions

  How our tutoring works: booking, lessons, payment, cancellations and what we can and can't promise.

  Version 1 · Last updated 13 November 2026 · Agreed to when booking

• Cancellation and Rescheduling Policy

  Give at least 24 hours' notice to cancel or reschedule. What happens with late notice, no-shows and if we cancel.

  Version 1 · Last updated 13 November 2026 · Agreed to when booking

• Payments and Refunds Policy

  Prices in AUD, invoices, paying by PayID or bank transfer, when a booking counts as paid, and how refunds work.

  Version 1 · Last updated 13 November 2026 · Agreed to when booking

• Student Code of Conduct

  What we expect from students so every lesson is respectful and productive.

  Version 1 · Last updated 13 November 2026

• Privacy Policy

  What personal information we collect, why, who helps us store and process it, and how to access or correct it.

  Version 1 · Last updated 13 November 2026 · Agreed to when booking

• Parent and Guardian Policy

  Consent for younger students, booking on a student's behalf, communication, safety and raising concerns.

  Version 1 · Last updated 13 November 2026

• Online Lesson Policy

  Lessons on Zoom: what you need, joining on time, and what happens if technology fails.

  Version 1 · Last updated 13 November 2026

• Learning Materials and Copyright Policy

  How you may use our worksheets, notes and free resources, and how third-party materials are treated.

  Version 1 · Last updated 13 November 2026

• Academic Integrity Policy

  Tutoring helps students understand and learn. It never involves doing assessed work for them.

  Version 1 · Last updated 13 November 2026

Nothing in these policies limits your rights under the Australian Consumer Law. Questions? Contact us.